SHIPPING
Your order confirmation and shipping updates are sent to the associated email address automatically after purchase and dispatch. Please check your junk/spam folder if these do not appear in your inbox.
Each piece is handmade to order please allow up to 7 days for order to be shipped.
All pre-order items are dispatched after the specified lead time mentioned in the product's description.
Australia
Ships with Australia Post
STANDARD POST (3-10 days) - $10 AUD
EXPRESS POST (1-3 days) - $15 AUD
New Zealand
Ships with Australia Post International + local country postal service
STANDARD POST NZ (6-15 days) - $20 AUD
EXPRESS POST NZ (3-10 days) - $40 AUD
INTERNATIONAL
Ships with Australia Post International + local country postal service
STANDARD POST INTERNATIONAL (14-30 Days) - $25 AUD
EXPRESS POST INTERNATIONAL (5-14 Days) - $55 AUD
Import Duties and Taxes/VAT
FUNZA does not cover any Import Duties, Import Taxes, Customs Fees or VAT fees that may be applied to international orders upon arrival at customs. Please check with your local customs authority if additional costs will apply to your order upon arrival, before placing your order.
Missing Stolen or Uncollected Items
We are unable to refund or replace stolen packages or un-retrieved packages that have been confirmed as delivered by Australia Post. Please ensure your delivery address is correct and secure.
We are not responsible for items not received due to an incorrect or an incomplete shipping address, or items not collected from your local post office after attempted delivery. Items marked undeliverable due to an incorrect shipping address or uncollected from a post office will be reissued if and when they are received back at our studio by Australia Post, and will incur a reshipment fee. Orders returned to us by Australia Post due to being undelivered or uncollected from your local post office will not be refunded.